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Voting issues:
Problem: When I click Vote I see the following message: “Error: Syntax error […]”
How to fix:
1. Update the plugin
2. Go to Photo contest => Settings => Voting and disable “Use fast voting option?”
3. Contact with support if doing this did’t help.
Problem: When I click Vote the spinner never ends spinning.
How to fix: Propably the plugin is being used on an incorrect domain.
Problem: When I click Vote I see the following message: “An error has occurred. Please contact the administrator!”
How to fix: Try refresh the page and vote again.
Problem: I can vote, but when I try to upload, I see an error.
How to fix: If you don’t see enough details in the upload error, try those two actions:
1. Navigate to Photo contest => Debug and check Debug Log
2. Disable Anti-spam plugins like “Clean Talk” and try uploading again.
Sharing issues:
Problem:
I’ve added the Facebook app ID, which is active, but when I use the share button to Facebook I get something like this:
Which doesn’t show the image. Can you tell me how to fix it?
How to fix:
Problem happens because of the All in One SEO Pack plugin (Social Meta feature).
To fix this go to the All in One SEO Pack -> Social Meta submenu and change this option:
Last updated: 7 August, 2018